All orders are processed and dispatched within 1 – 3 working days upon payment confirmation. Delivery is carried out during working hours, Monday to Friday, excluding weekends and local public holidays.
We provide standard courier services and normal postage.
If your order includes a backorder item, it will be shipped separately from the in-stock items. An additional postage fees will be charged accordingly in your order for backorder items. If your order is eligible for 'Complimentary Courier' and includes backorder items, do note that your in-stock item(s) will be mailed first and all backorder items will be mailed together. No additional fees for self-collection.
For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.
Price of postage included handling fees. The Stage Walk will not be held liable for any lost parcel should customers opted for normal postage.
All unclaimed/bounce item, you may opt for courier mode at a flat rate of $4.00 (non-subsidised courier fees) if you wish for redelivery. Normal postage mode will not be allowed. Else if you wish to self collect the item, item have to be collected within 14 days. Item not collected for more than 14 days will be disposed